Terms & Conditions

  1. SUPPLIER IDENTIFICATION

    Skatecat.co.uk is a site operated by Stewart Charles Group Ltd.
We are registered in the United Kingdom under company number your 09902697 with our registered office at 71-75 Shelton Street, Covent Garden, London United Kingdom, WC2H 9JQ.


    Our main trading address is: Unit L35, MK Two Business Centre, Barton Road, Bletchley, MK2 3HU
    
Our VAT number is 231554823.
    Contact Telephone 01908 272844 or 07894 911222

  2. WEBSITE

    I. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SkateCat’s relationship with you in relation to this website.
    II. The term “SkateCat”, “Stewart Charles Group Ltd” or “us” or “we” refers to the owner of the website whose registered office is 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ. The term “you” refers to the user or viewer of our website.

  3. The use of this website is subject to the following terms of use:

    I. Content of the pages of this website is for your general information and use only. It is subject to change without notice.
    II. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    III. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    IV. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    V. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    VI. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    VII. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    VIII. You may not create a link to this website from another website or document without SkateCat or Stewart Charles Group Ltd prior written consent. 

  4. PRODUCT INFORMATION

    CLOTHING
    I. Clothing is supplied as suitable for general ice skating activities and skate training and where specified sporting activities such as dance or gymnastics. Fabrics may become damaged in the course of such activities, particularly where ice skate boots, blades and toe-picks may come into contact with clothing items. Whilst some resilience is expected for active sportswear, SkateCat cannot take responsibility for damage caused by other ice skating equipment. Sports clothing supplied for other activities such as dance, gymnastics etc, may also be subject to damage due to poor flooring or other damaging equipment, in this respect, refunds can only be given where the item shows a manufacturing fault which limits the usefulness of the garment in connection with these activities.
    II. If an item has tags removed or shows obvious signs of having been used or worn, SkateCat will not refund the value unless the product is defective.
    III. Garments should be laundered according to manufacturers instructions. Where rhinestones have been applied by SkateCat, customers should take additional precautions to prevent damage or loosening of the rhinestones. Rhinestoned items should be washed inside out on a delicates cycle (low temperature) or hand washed in warm water. They are not suited to tumble drying as rhinestones can chip and the heat within a dryer may cause the rhinestones to loosen. The item should not be ironed in the area of the rhinestone application as the glue responds to direct heat and will become tacky.

    SKATES
    I. Figure Skates and Blades may have slight differences in the finish, this does not necessarily constitute a flaw. Care should be taken to ensure the boot is suitable for the level of skating and fits according to manufacturers recommendations. Poor fitting may result in early boot breakdown. Whilst SkateCat takes every care to advise customers of the correct size, the customer is expected to indicate any size or fit problem at or soon after the point of sale and provided the boot has not been used, the item may be returned within 14 days of purchase, except where blades have been fitted according to customer requirements.
    II. SkateCat takes no responsibility for foot discomfort or associated medical problems arising from skating activity or use of the equipment. Foot problems or discomfort relating to skating activities should be discussed with a qualified medical practitioner or podiatrist. Some heat modification of the boot may be necessary to alleviate pressure points and ensure a good fit - SkateCat has boot moulding equipment and can advise on suitable procedures.
    III. Skates cannot be returned if they have been used on the ice unless they are defective. Any fault in laces suppled with boots does not constitute a flaw in the boots supplied and SkateCat will be happy to replace laces found to be faulty within 14 days.

    ACCESSORIES
    I. Accessories such as blade guards, soakies, laces etc are designed to be used in connection with the appropriate activities. A fault arising caused by use in other activities will not be considered as a legitimate reason for return. Where Accessories are designed to protect skaters, they should be used in accordance with manufacturers instructions. SkateCat accept no liability for any injury caused by the use of such equipment.

  5. SKATECAT SERVICES

    I. SkateCat supply skating boots both with and without blades. Some boots which are supplied with fitted blades can be ordered without blades if the skater needs a different blade to be fixed to the boot. Additional charges will apply to purchases of this type (please enquire).
    II. Where both boot and blade are ordered separately, SkateCat will not mount the blades unless specifically required to do so. SkateCat will mount the blades in accordance with manufacturers recommendations unless the customer indicates an alternative requirement. Blades that are considered to not be the correct size for the boot will not be fitted. Blades are fitted with screws placed in the adjustable slots only to retain the ability to make adjustment after basic skating to establish the best placement, before fixing the permanent countersunk screws. If SkateCat are to fix the countersunk screws, the boots would need to be returned to the shop, alternatively the screws would be provided for the customer to complete installing the correct screws. BOOTS SHOULD NOT BE USED FOR LONG TERM SKATING WITHOUT COUNTERSUNK SCREWS as the slotted holes will not hold the blade firmly and safely.
    III. Where SkateCat installs separately purchased blades, the item will be considered as having been supplied according to the client’s specification and cannot therefore be returned unless the item is found to be faulty.

  6. RIGHT TO CANCEL

    I. You have the right to cancel the purchase of a goods ordered on-line without having to give a reason at any time within the "cooling off period" of 14 working days, beginning on the day after you receive the goods. You then have 14 days to effect the return of the goods and must keep a record of having dispatched the goods to the appropriate address.
    II. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them without handling more than would be expected for an assessment within a retail skate shop. Ice Skates cannot be returned after having been used on ice unless they are faulty.
    III. Creasing at the ankle is not necessarily a fault depending on the style. The breaking in period needed for harder boots often involves a degree of flexibility being worked into the leather before being ideal for higher level skating.
    IV. SkateCat are happy to provide technical information in relation to any boot purchase which will indicate the level of skating suited to particular boot models. Information is also available online from the manufacturers’ websites.

  7. SHIPPING AND DELIVERY

    I. Delivery charges apply where the total purchase value of items is less than £150 these are calculated at the checkout. For UK items these charges are typically less than £10 for UK next day delivery.
    II. Items are normally dispatched via UPS or Royal Mail. UPS will require a signature on delivery.
    III. Returns are accepted for either a refund or credit note, however postage costs are at the customer’s expense. If you are unsure about sizing, please refer to advice on the site or telephone for help. You must send the goods back to us to our contact address (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
    IV. All items are checked before shipping and are packed carefully to avoid damage. If damage has occurred in transit, please notify us within 7 days and we will arrange to collect the item and replace the goods if required.
    V. If delivery is to an address where a third party accepts delivery, such as to an office reception or other place of business, non-acceptance and return of the item by a third party before reaching the customer, will result in an invoice for the outward and inward postage being charged.
    VI. Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
    
You will not have any right to cancel a purchase for the supply of any of the following goods:
    ⁃ for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
    VII. International Shipping can be arranged - please email SkateCat with enquiry.

  8. NOTICES

    I. All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.

  9. JURISDICTION

    These terms are governed by jurisdiction of England and Wales.